Returns Policy

Digital Products

If you have any technical issues, please contact us at shop@actf.com.au.  If the issue is the fault of the ACTF, we will provide you with a replacement.

Non-digital Products

If a product is faulty, unfit for purpose or not as described, please contact us at shop@actf.com.au  to obtain authorisation for an exchange or refund. If the product(s) received are not as described, unfit for purpose or faulty, shipping costs will be refunded to you upon presentation of a receipt.

To return items due to a change of mind, please contact us within 14 days of receiving your product. If 14 days have gone by since your purchase was received, unfortunately we cannot offer you a refund or exchange.  For change of mind returns, you will be responsible for paying for your own shipping costs.