The Australian Children’s Television Foundation (ABN 93 005 986 952) and its related entities (together, “ACTF” “we”, “us” and “our”) is committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) (“Privacy Act”), as well as, if applicable, the relevant privacy-related legislation in other jurisdictions, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
This Privacy Policy describes how we collect, handle, use and disclose your personal information. By accessing or using our website – www.actf.com.au, applications and/or social media accounts (“Website”) and providing your personal information to us, you consent to us collecting, handling, using and disclosing your personal information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will post changes to this Privacy Policy here (on the Privacy Policy section on our Website).
Personal information and how it is collected
Personal information is any information that can be used to identify you. We will collect personal information from you when you provide it to us and when there is a legitimate reason to do so. The types of personal information we may collect about you include:
- your name, your contact details (including email address, mailing address, street address, telephone number and fax number), your age, your date of birth, your workplace, position of work and work history (including previous projects and credits);
- your credit card and other payment details;
- school name and location; and
- your preferences and/or opinions, and other information you provide to us through surveys.
The collection of personal information may occur through your use of our Website, making a funding application, purchasing products from the ACTF Shop, accessing educational resources, signing up to the ACTF newsletter, general inquiries and interacting with our social media accounts.
We may collect these types of personal information directly from you or from third parties.
We do not ordinarily collect sensitive information, but if we do, it will be given a higher level of protection in accordance with the Privacy Act. Sensitive information is a subset of personal information which includes information relating to your racial or ethnic origin, political opinions, professional, political or religious affiliations or memberships, sexual orientation or practices, criminal record, health, genetics and biometrics.
Purposes for which we collect, use and disclose personal information
The purposes for which we collect, use and disclose personal information include:
- to contact and communicate with you;
- for business development and to manage our relationship with you;
- to enable you to access and use our Website and your accounts with us;
- to facilitate and complete purchases;
- to conduct funding programs and process your applications;
- to provide certain privileged access on the Website;
- marketing purposes such as distributing our newsletters and conducting competitions and promotions;
- to manage the ongoing lifecycle and commercial activities of a project (including licensing, distribution and disbursements);
- for internal record keeping and administrative purposes, for reporting purposes, and to obtain professional services (including legal and accounting services); and
- such purposes as permitted or required by law, or otherwise with your consent.
Disclosure of personal information
ACTF will use and disclose your personal information only for the purposes for which you provide it, or for a related purpose. We may disclose personal information to:
- selected third parties who assist us in undertaking our business operations and providing our services (including technology service providers, data storage, web-hosting, professional advisors and payment systems operators);
- our directors, officers, employees, volunteers, contractors and funders;
- our existing and potential business partners for any given project and key stakeholders as part of the ACTF’s reporting obligations;
- sponsors and promoters of any competition we run;
- courts, tribunals and regulatory authorities as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
- third parties who assist us in providing products and information (including via direct marketing) to you.
We do not, in the ordinary course of our business, provide to third parties (whether free of charge, for a fee or otherwise) lists containing the personal information of individuals for those third parties to market their products to the relevant individuals. Sometimes when we collaborate with others, the privacy policy of the partner organisation will also apply.
Storage & Security
We maintain appropriate safeguards to ensure the security, integrity and privacy of your personal information. Personal information is stored in encrypted databases, and physical filing accessible only by authorised people. All personal information will be handled and stored in accordance with this Privacy Policy and our obligations under the Australian privacy law.
Click Stream Data
Each time you use or access our Website our server (via Google Analytics) collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server's IP address. We may collect this information for statistical purposes to find out how our Website is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our Website performance.
Cookies
A cookie is a piece of information that our web server may send to your machine when you visit our Website. The cookie is stored on your machine but does not identify you or give us any information about your computer. A cookie helps us to recognise you when you re-visit our Website and to co-ordinate your access to different pages on the Website. With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more.
Seeking access to, and updating, information we hold about you
You have the right to request personal information that we hold about you. Such access can be made vie the email address below. Where permitted by law, in exceptional circumstances we may refuse to provide you with such information, and if we do, we will advise our reasons for doing so. Where permitted by law, an administrative fee may be payable for the provision of such information.
You also have the right to request that a correction is made to your personal information that we hold. We will take reasonable steps to correct any information so that it is accurate, complete and up-to-date.
If you’re a resident in the European Economic Area or the United Kingdom, you are entitled to:
- request access to, deletion of or correction of, your personal data;
- request your personal data be transferred to another person or to yourself;
- request to restrict or object to processing, or withdraw consent to processing; and
- complain to a supervisory authority.
If you’re a resident in California, United States of America, you are entitled to:
- request to obtain a copy of your personal data including additional details regarding how information is used, collected, shared or sold in the preceding 12 months;
- request to opt out of sale of their personal data, if applicable; and
- not be discriminated against for exercising these rights.
If you would like to exercise any of your applicable rights, please contact us at the details set out below.
Complaints
If you would like to make a complaint about privacy issues or a breach of this Privacy Policy or the Privacy Act, please contact us on the details set out below. We will promptly investigate your complaint and will endeavour to provide a response setting out our decision in writing within 30 days of receipt of your complaint. If you do not consider our response satisfactory, you may contact the Office of the Australian Information Commissioner at its website www.oaic.gov.au, or under the GDPR or CCPA, the local regulator of your jurisdiction as applicable.
Links to third party content
We may include links to third party content, including on our Website and in electronic communications. We do not have any control over the privacy practices of those third parties and are not responsible for the protection and privacy of any personal information which you provide whilst using that third party content. Please check the privacy policies of each relevant third party.
Our contact details
Email: privacy@actf.com.au
Post: Australian Children’s Television Foundation, Level 3, 145 Smith Street, Fitzroy VIC 3065, Australia
Phone: +61 3 9200 5500
Last update: July 2024